At UltraVapeMint, we’re committed to providing exceptional customer service. Whether you have a question about our products, need assistance with an order, or simply want to say hello, we’re here to help. Please feel free to reach out to us through any of the following methods:
info@ultravapemint.co.uk
Street name 12, London
+447367511703
Please read our FAQ before sending us a message.
Most orders are dispatched within 24-48 hours and delivered within 2-3 business days across the UK mainland. For more precise estimates, please refer to our Delivery Information page.
Yes, once your order ships, you will receive tracking information via email. You can then track your package on the courier’s website.
Yes, we ship internationally. However, please note that rates and delivery times may vary based on your location. For more details, please visit our International Shipping page.
We take great care in packaging our items. However, if your package is lost or damaged, please contact us immediately. We’ll work with you to resolve the issue promptly.
Yes, we offer a 14-day money-back guarantee. Please see our Returns Policy for details on how to initiate a return or exchange.
Please contact us immediately if you need to make changes to your order. While we’ll try our best to accommodate your request, please note that we can’t guarantee changes once an order has entered processing.
For general inquiries, please use our contact form: